Draft template — requires legal review before publication. Drafted to meet PayU payment gateway disclosure requirements, but does not replace legal advice.

This is a courtesy English translation. The Polish version of these Terms of Service is the legally binding text.

Nivor Trade Platform Terms of Service

§1 General Provisions

The operator of the Nivor Trade platform (hereinafter: the "Platform") is Adrian Podgórski NIVOR TRADE, with its registered office at ul. Marcina Szeligiewicza 2/9, 40-074 Katowice, Poland, Tax ID (NIP): 6492265019, contact email: hallo@nivortrade.com (hereinafter: the "Seller").

The Platform is used to place wholesale (B2B) orders for mobile phones by verified Customers holding an approved company account.

§2 Definitions

Customer — a business that has registered and holds an approved account on the Platform.
Account — a Customer profile created after registration, email confirmation, and approval by the Seller.
Order — a declaration of intent submitted by the Customer through the Platform, aimed at purchasing products.

§3 Registration and Customer Account

Access to pricing and the ability to place Orders requires registering a company account, confirming an email address, and account approval by the Seller. The Seller may decline to activate an account without giving a reason, in particular where the Customer's details are incomplete or raise doubts.

§4 Orders and Pricing

Prices shown on the Platform are net prices (excluding VAT), expressed in Polish złoty (PLN), and do not constitute an offer within the meaning of the Civil Code, but rather an invitation to place Orders. VAT will be added to the price in accordance with applicable regulations. Products are made to order — the lead time is confirmed individually after the Order is placed.

§5 Payments

Payments are processed online via the PayU payment operator (PayU S.A., ul. Grunwaldzka 186, 60-166 Poznań, Poland), which handles card payments, BLIK, online bank transfers, and other methods available in its offering. The Order is accepted for fulfillment once payment has been confirmed as received.

§6 Complaints

The Customer may file a complaint regarding an Order at hallo@nivortrade.com. The complaint should include the Order number and a description of the issue. The Seller will review the complaint within 14 days of receipt. Due to the B2B nature of this Platform, Customers are not entitled to consumer rights under Polish consumer protection law (including the 14-day right of withdrawal), unless the Customer is a natural person entering into an agreement directly related to their business activity where the agreement is not of a professional nature for them.

§7 Personal Data

The data controller for personal data processed in connection with account registration and Order fulfillment is the Seller. Data is processed for the purposes of fulfilling Orders, maintaining the Customer's account, and complying with legal obligations (including tax obligations). Details of data processing are set out in a separate Privacy Policy.

§8 Final Provisions

Matters not regulated by these Terms of Service are governed by Polish law, in particular the Civil Code. Disputes shall be resolved by the court having jurisdiction over the Seller's registered office. The Seller reserves the right to amend these Terms of Service; amendments take effect from the date the new version is published on the Platform.